1 Introduction
This Privacy Policy describes how PR123 ("we," "us," "our," "the Platform") collects, uses, stores, shares, and protects the personal data of users ("you," "your," "Player") who register, browse, or otherwise interact with the pr123 website and its associated services.
By creating an account on pr123 or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.
Plain language version: PR123 collects your information to run the platform, verify your identity, process payments, and keep things safe. We don't sell your data, and we give you clear options to control what we hold. This policy explains the details — read on and reach out if anything is unclear.
This policy should be read alongside the pr123 Terms and Conditions and Responsible Gaming Policy, which together form the full agreement governing your use of the platform.
2 Data We Collect
PR123 collects personal data through several channels: directly from you during registration and account use, automatically as you interact with the platform, and from third parties such as payment providers and identity verification services.
2.1 Information You Provide Directly
- Full legal name and date of birth
- Email address and mobile number
- Residential address
- Government-issued ID details (for KYC/AML compliance)
- Payment method details (e-wallet account numbers, bank details, card numbers — stored securely and partially masked)
- Communications you send to pr123 support, including chat transcripts and email correspondence
- Preferences you set within your account, such as language, communication settings, and responsible gaming limits
2.2 Information Collected Automatically
- IP address and approximate geolocation
- Device type, operating system, and browser information
- Session data including log-in timestamps and session duration
- Pages visited, games played, bets placed, and in-platform actions
- Cookie and tracking technology data (see Section 6 for details)
2.3 Information from Third Parties
- Identity verification results from licensed KYC service providers
- Transaction confirmation data from payment processors (GCash, Maya, BDO, BPI, UnionBank, etc.)
- Risk and fraud scoring data from licensed fraud detection services
- Publicly available information used for AML (Anti-Money Laundering) due diligence
PR123 does not collect sensitive personal information such as biometric data, genetic information, or health data beyond what is strictly required for responsible gaming compliance (e.g. self-exclusion records). Such data is handled with heightened security standards.
3 Why We Collect Your Data
PR123 collects and processes personal data only for specific, legitimate purposes. The table below summarises our primary processing activities and their purpose:
| Purpose |
Data Used |
Legal Basis |
| Account Registration |
Name, email, date of birth, mobile number |
Contractual necessity |
| Identity Verification (KYC) |
Government ID, proof of address, selfie |
Legal obligation (RA 10173, AML regulations) |
| Payment Processing |
Payment method details, transaction history |
Contractual necessity |
| Fraud Prevention & Security |
IP address, device data, behaviour patterns |
Legitimate interest |
| Customer Support |
Account data, communication history |
Contractual necessity |
| Responsible Gaming |
Play history, self-exclusion records, limit settings |
Legal obligation & legitimate interest |
| Marketing & Promotions |
Email, mobile number, play preferences |
Consent (opt-in only) |
| Platform Improvement |
Anonymised usage and session data |
Legitimate interest |
PR123 does not process your personal data for any purpose other than those listed above without first notifying you and, where required, obtaining your consent.
4 Legal Basis for Processing
Under the Republic Act 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, pr123 relies on the following legal bases for processing personal data:
- Consent: Where you have given clear, informed consent — for example, opting in to receive promotional emails or SMS from pr123.
- Contractual Necessity: Where processing is necessary to fulfil our obligations under the pr123 Terms and Conditions — for example, creating your account, processing your deposits, and paying out your winnings.
- Legal Obligation: Where processing is required to comply with applicable law — including Know Your Customer (KYC) identity verification, Anti-Money Laundering (AML) checks, and responsible gaming obligations.
- Legitimate Interest: Where processing is necessary for pr123's legitimate business interests, provided those interests are not overridden by your data protection rights — for example, fraud prevention, platform security, and improving the user experience.
Where consent is the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing communications, update your preferences in your account settings or contact the pr123 support team.
5 Who We Share Your Data With
PR123 does not sell personal data. We share player data only in the following circumstances:
5.1 Payment Processors
We share payment-relevant data (name, account identifiers, transaction amounts) with licensed payment providers — GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, Mastercard — as necessary to process deposits and withdrawals. These providers have their own privacy policies governing how they handle data.
5.2 Identity Verification Providers
During KYC verification, pr123 shares your identity documents and personal details with licensed third-party KYC service providers. These providers are contractually bound to use your data only for the purpose of identity verification and are prohibited from further processing or sharing it.
5.3 Game Providers
To deliver the games available on pr123, we share a limited set of account data (typically a pseudonymous player ID and session token) with third-party game providers. These providers do not receive your full personal details. All data-sharing with game providers is governed by contractual agreements that include data protection obligations.
5.4 Regulatory and Legal Requirements
PR123 may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law or by a valid legal process. We will notify you of any such disclosure where we are legally permitted to do so.
5.5 Fraud Prevention Services
PR123 works with licensed fraud detection and risk management services. These services may receive anonymised or pseudonymised data to help identify unusual patterns or potential fraudulent activity. No identifiable personal data is shared beyond what is necessary for this purpose.
All third parties who receive personal data from pr123 are contractually required to protect that data in accordance with applicable data protection laws and are prohibited from using it for their own marketing purposes.
6 Cookies & Tracking Technologies
PR123 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device that helps us recognise you, remember your preferences, and understand how you use the site.
6.1 Types of Cookies We Use
- Essential Cookies: Required for the platform to function — including session management, login persistence, and security features. These cannot be disabled without affecting platform functionality.
- Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming settings.
- Analytical Cookies: Help us understand how players use pr123 — which pages are most visited, where sessions end, and how features perform. Data is aggregated and anonymised.
- Marketing Cookies: Used to deliver relevant promotions and offers to you across pr123's own platform. PR123 does not use third-party advertising cookies or tracking pixels that share data with external advertising networks.
6.2 Managing Cookies
You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will affect your ability to use pr123 — for example, you may not be able to stay logged in. For all other cookie types, you can opt out without losing core functionality.
7 Data Retention
PR123 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:
- Active account data: Retained for the duration of your account with pr123, plus five years after account closure (in compliance with AML regulations).
- KYC and identity documents: Retained for a minimum of five years from the date of collection, as required by Philippine AML law.
- Transaction and financial records: Retained for five years from the date of the transaction.
- Customer support communications: Retained for two years from the date of the interaction.
- Marketing consent records: Retained until consent is withdrawn and for one year thereafter for compliance record-keeping.
- Analytical and anonymised data: May be retained indefinitely as it cannot be linked back to individual players.
When retention periods expire, data is securely deleted or irreversibly anonymised. PR123 reviews its data holdings regularly to ensure that no data is held beyond its required period.
8 Data Security
PR123 implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
- SSL/TLS encryption on all data transmissions between your device and pr123 servers
- Encrypted storage for sensitive data including passwords (hashed using industry-standard algorithms) and payment details
- Strict access controls — pr123 staff can only access personal data on a need-to-know basis, with all access logged and monitored
- Regular security audits and penetration testing conducted by independent security professionals
- Two-factor authentication (2FA) available for all player accounts — we strongly recommend enabling this in your account settings
- 24/7 security monitoring for unusual account activity or potential data breaches
Data breach notification: In the unlikely event of a data breach that poses a risk to your rights and freedoms, pr123 will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with RA 10173.
While pr123 takes all reasonable steps to protect your data, no internet-based system is 100% secure. You also have a role to play — keep your pr123 password strong and unique, enable 2FA, and never share your login details with anyone.
9 Your Data Rights
Under the Data Privacy Act of 2012 and its implementing regulations, you have the following rights with respect to your personal data held by pr123:
Right to Access
Request a copy of the personal data pr123 holds about you, along with information on how it is used.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your pr123 account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Right to Object
Object to the processing of your data for marketing purposes or where processing is based on legitimate interest.
Right to Portability
Receive your personal data in a structured, machine-readable format and have it transmitted to another controller where technically feasible.
Right to Withdraw Consent
Withdraw consent for marketing communications or any other consent-based processing at any time, without affecting prior lawful processing.
To exercise any of these rights, contact the pr123 support team via live chat or at support@pr123.net. We will respond to all verified requests within 30 days. If you are not satisfied with our response, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
10 Minors and Age Verification
PR123 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. The minimum age to register and use pr123 is 21 years old, in compliance with Philippine online gaming regulations.
During registration and KYC verification, pr123 takes active steps to verify the age of all players. If we discover that personal data has been collected from a player who is under 21, that account will be immediately suspended, all data associated with the account will be deleted, and any funds deposited will be returned.
If you believe that a minor may have registered on pr123 using false information, please contact our support team immediately at support@pr123.net.
11 Changes to This Privacy Policy
PR123 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify players via email or an on-platform notification prior to the changes taking effect — typically with at least 14 days' advance notice.
The effective date and last review date at the top of this page are updated whenever the policy is revised. We recommend checking this page periodically so you remain informed about how pr123 protects your personal data.
Your continued use of pr123 after any policy update constitutes your acceptance of the revised terms. If you do not agree with an updated policy, you should stop using the platform and contact our support team to close your account.
